Privacy Policy

Effective date: 1 October 2025

This is the official Privacy Policy for the Car Services Ltd mobile application and website. It also serves as the privacy policy required by Google Play for the app package com.mgnit.carserviceltd2.

Who we are

Car Services Ltd ("Car Services Ltd", "we", "us" or "our") operates the Car Services Ltd website and mobile application (collectively, the "Service"). For most processing described here we act as the data controller.

Contact: support@carservicesltd.com • Address: 152-160 City Road, London, EC1V 2NX, United Kingdom

Scope

This Privacy Policy explains what personal and sensitive user data we collect, how we use it, the legal bases for processing, who we share it with, how long we keep it, international transfers, and your rights and choices. It applies to our Android app and our website at carservicesltd.com.

What we collect

Why we collect it (purposes)

Legal bases (UK/EU GDPR)

Sharing and disclosures

We do not sell personal information. We share only as needed to operate the Service or comply with law:

App permissions and sensitive data

We do not request or collect background location or other highly sensitive data categories (e.g., health, contacts, SMS) unless you explicitly grant them for a specific feature.

Retention

Your rights and choices

UK/EEA residents (GDPR): you may request access, correction, deletion, portability, and restriction/objection to certain processing. You also have the right to lodge a complaint with your local supervisory authority (e.g., ICO in the UK).

US residents (including California): depending on your state law (e.g., CCPA/CPRA), you may have rights to know/access, correct, delete, and opt out of sale/share of personal information, and to limit use of sensitive personal information. We do not sell personal information and do not share it for cross‑context behavioral advertising. See our Do Not Sell/Share page.

To exercise rights or request account deletion, email support@carservicesltd.com and include your registered email and phone number. We will verify your request and respond within the time required by applicable law. You may also use in‑app settings to disable optional permissions such as location.

Security

We use technical and organizational measures including HTTPS/TLS, access controls, role‑based permissions, and regular reviews to protect data. No method of transmission or storage is completely secure, but we work to continually improve our safeguards.

Children

The Service is intended for users aged 16 and over. We do not knowingly collect personal data from children under 16 (or a higher age if required by your country). If you believe a child has provided us personal information, contact us and we will take appropriate steps to delete it.

International data transfers

We may process and store information in the UK, EEA, and other countries (including the US). Where required, we use appropriate safeguards such as Standard Contractual Clauses (SCCs) or the UK Addendum for transfers.

Cookies and similar technologies

We use necessary cookies to operate the website and remember preferences. For details, see our Cookie Policy. You can control cookies via your browser settings.

Google Play disclosure

Changes

We may update this Privacy Policy from time to time. We will post updates on this page and update the “Effective date.” If changes are material, we may provide additional notice (e.g., in‑app or by email).

Contact

Email: support@carservicesltd.com

Address: 152-160 City Road, London, EC1V 2NX, United Kingdom